# Blog, page 3

Recent articles 19 – 27 of 31
        [![Empowering customer support with AI at Visma | Onguard](/_astro/customer-cases-empowering-customer-support-ai-visma-onguard-hero.Blpm3AZ2_nI05H.webp)](/en/blog/customer-cases/empowering-customer-support-ai-visma-onguard/)   May 2, 2024 customer-cases
### [Empowering customer support with AI at Visma | Onguard](/en/blog/customer-cases/empowering-customer-support-ai-visma-onguard/)

Discover how Visma | Onguard leveraged AI to transform customer support, enhancing efficiency and customer experience.
    [![AI assistance for customer success in highly-regulated industries](/_astro/opinion-ai-assistance-cs-highly-regulated-industries-hero.CwFNa0S9_2hofKF.webp)](/en/blog/opinion/ai-assistance-cs-highly-regulated-industries/)   Jan 10, 2024 opinion
### [AI assistance for customer success in highly-regulated industries](/en/blog/opinion/ai-assistance-cs-highly-regulated-industries/)

Seamlessly integrate AI-driven conversational search, ensuring rapid, compliant, and hassle-free customer success.
    [![2023: looking back and looking ahead](/_astro/stories-2023-looking-back-looking-ahead-hero.DnKonJDe_XoUCL.webp)](/en/blog/stories/2023-looking-back-looking-ahead/)   Jan 10, 2024 stories
### [2023: looking back and looking ahead](/en/blog/stories/2023-looking-back-looking-ahead/)

Reflecting on a transformative year in AI innovation and what's to come in the new year.
    [![How Peecho reduced support ticket overload with AI-powered efficiency](/_astro/customer-cases-peecho-reduced-support-ticket-overload-ai-hero.DDdMmqqU_Z18YBMy.webp)](/en/blog/customer-cases/peecho-reduced-support-ticket-overload-ai/)   Dec 21, 2023 customer-cases
### [How Peecho reduced support ticket overload with AI-powered efficiency](/en/blog/customer-cases/peecho-reduced-support-ticket-overload-ai/)

Peecho streamlined its customer support with an AI assistant to transform ticket handling.
    [![Streamlining knowledge management in healthcare](/_astro/dpa-hero.DtzjBYkt_ZU3ldC.webp)](/en/blog/customer-cases/streamlining-knowledge-management-healthcare/)   Nov 7, 2023 customer-cases
### [Streamlining knowledge management in healthcare](/en/blog/customer-cases/streamlining-knowledge-management-healthcare/)

Lessons from a Dutch hospital on AI-powered transformation:
    [![Why chatbots suck - and why they don't have to](/_astro/opinion-why-chatbots-suck-they-dont-have-to-hero.CroVR14R_ZuMGtf.webp)](/en/blog/opinion/why-chatbots-suck-they-dont-have-to/)   Aug 28, 2023 opinion
### [Why chatbots suck - and why they don't have to](/en/blog/opinion/why-chatbots-suck-they-dont-have-to/)

Building a chatbot may have gotten easier however building a good chatbot experience is still a lot of work and requires nuance.
    [![Why Europe needs an AI delivery platform](/_astro/opinion-why-europe-needs-an-ai-delivery-platform-hero.DnioLjAc_1Xuajq.webp)](/en/blog/opinion/why-europe-needs-an-ai-delivery-platform/)   Aug 17, 2023 opinion
### [Why Europe needs an AI delivery platform](/en/blog/opinion/why-europe-needs-an-ai-delivery-platform/)

CEO Sander explains that compliance, privacy and security are posing major hurdles to AI feature implementation.
    [![Revolutionizing user interfaces: Conversational UI Platform of Unless](/_astro/stories-introducing-conversational-ui-platform-unless-hero.B-N9owQd_Z23hSK8.webp)](/en/blog/stories/introducing-conversational-ui-platform-unless/)   Jun 26, 2023 stories
### [Revolutionizing user interfaces: Conversational UI Platform of Unless](/en/blog/stories/introducing-conversational-ui-platform-unless/)

CEO Sander Nagtegaal explains why the new iteration of the Unless platform is a significant step forward.
    [![Addressing potential concerns around conversational UI](/_astro/know-how-addressing-concerns-conversational-ui-hero.Cbt7YPHQ_1MtuzA.webp)](/en/blog/know-how/addressing-concerns-conversational-ui/)   Jun 13, 2023 know-how
### [Addressing potential concerns around conversational UI](/en/blog/know-how/addressing-concerns-conversational-ui/)

Let's explore some of the main challenges and potential ways to address them
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