The AI-powered knowledge assistant for Europe's regulated sectors
Automated assistance for customers and teams
Build a bridge between your customers and all your company's information. The result? Better experiences, higher productivity, and lower costs - while adhering to Europe's strictest regulations.
Boost customer satisfaction, while reducing your operational cost
Finding answers as fast as possible
Deliver always up-to-date information to your customers instantly. Automate responses, reduce resolution times and enhance experiences - and free up your staff to do what matters.
Wow customers, but spend less
Offer first-class customer service with less overhead. Scale your business, not your team.
- Conversational AI
- Automate responses and tasks, avoid support tickets, and reduce resolution times.
- Unified knowledge base
- Let the AI rewrite, improve, and update your existing documentation automatically.
- Integrates anywhere
- Leverage 50+ connectors to CRMs, ticket systems, and knowledge management tools.
- Strictly compliant
- Battle-hardened, enterprise-grade privacy and security, tailored for Europe’s regulated sectors.
- Deflected support tickets
- 58%
- Ticket handling time reduction
- 31%
- Compounded efficiency gain
- 71%
Better experiences, higher productivity, and lower costs
End-to-end AI solution
Every step of the way, our AI assistance provides instant help to clients and teams alike. Ticket deflection and case resolution time reduction add up for maximum ROI.
Self-service support for website visitors
Help website visitors instantly
Reduce the amount of incoming customer cases by resolving user inquiries in a 24/7 personalized dialogue with an AI that has deep knowledge of your business and organization.
Contextual help in your client portals
Offer advanced handholding to clients
Lift the pressure off of your organization by enhancing your client portals with integrated handholding, leveraging AI chat, tooltips, alert boxes, and more.
Give your team their own AI assistant
Internal assistance for your teams
Reduce the case resolution time of your customer support team with automation, making complex information easily accessible - right in their favorite tools.
Help website visitors instantly
Reduce the amount of incoming customer cases by resolving user inquiries in a 24/7 personalized dialogue with an AI that has deep knowledge of your business and organization.
Offer advanced handholding to clients
Lift the pressure off of your organization by enhancing your client portals with integrated handholding, leveraging AI chat, tooltips, alert boxes, and more.
Internal assistance for your teams
Reduce the case resolution time of your customer support team with automation, making complex information easily accessible - right in their favorite tools.
Tailored for regulated markets
Built for the strictest standards
To be able to cater to highly-regulated industries, we built our platform using a compliance-by-design approach that goes far beyond adhering to regulations like the GDPR and the EU AI Act.
- Security is not just a layer
- Our architecture is fortified with firewalls, advanced encryption, shielded Lambda containers and extensive DDoS protection to keep your data safe. Read more.
- Availability guaranteed
- Globally distributed across 75 edge locations, our platform guarantees global performance and availability. See our System Status Dashboard for system metrics over time.
- Fine-grained data governance options
- Curated resource selection, strict logical topic segregation, real-time data management, and audience-based access and delivery are standard features in our platform.
- Confidentiality
- Confidentiality blocklists, complete data segregation, and user profile separation make your protected business data only available on a legitimate need-to-know basis.
- Top-notch privacy protection
- Built on GDPR and CCPA, our privacy vaults will make sure that Personally Identifiable Information will never reach any AI model. Read more in our Data and Privacy Center.
- Quality assurance
- Autonomous quality assurance systems monitor AI conversation quality by merging continuous testing, sentiment analysis and user feedback.
What Visma says
"Using the AI platform of UNLESS has made a big difference for many Visma companies, providing a rapid implementation that meets all the legal standards that our group demands."
The preferred choice of Europe's regulated sectors
Trusted by your peers
We are the only platform that leads to a guaranteed return on investment without breaking European regulations. Don't take our word for it, though. Ask around.
Let us prove the value of generative AI
Benefit from AI today
Don't get left behind. Enhance your business with AI features instantly, without worrying about scalability, security, compliance, or privacy risks.