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Pricing

Three use cases, one price

Launch AI assistants to deflect tickets in your public website and your secure portals, while your support team reduces their ticket handling time with our Team Assistant. All in one subscription.

Canvas 8 Layer 1 Savings Customer inquiries Cost With AI Without AI

premium

€ 1699 /month

For medium-sized businesses looking to cover multiple use cases for customer success.

  • Conversational AI
  • Document quality feedback loop
  • Unlimited AI assistants
  • Team Assistant
  • Priority support
  • AI Actions
  • Custom branding
  • AI Privacy Safeguard
  • 3 AI Segments
  • 50+ integrations
Get in touch

enterprise

Ask us

For large organizations in need of a tailored solution with advanced privacy.

  • Conversational AI
  • Document quality feedback loop
  • Unlimited AI assistants
  • Team Assistant
  • Priority support
  • AI Actions
  • Custom branding
  • AI Privacy Safeguard
  • Custom AI Segments
  • 50+ integrations
  • PII Ingest Filter
  • Confidentiality Blocklist
  • Group discounts
  • Custom pricing
Get in touch
Compare plans

Tailored for your needs

Additional services and upgrades

Next to our plans, we offer extra services, like custom components, custom AI plugins, and custom integrations. Additionally, you may upgrade to specific AI algorithms on request.

An overview of all features

Compare plans

premium

€ 1699 /month

    • Unlimited web components
    • Classic AI assistant view
    • Large AI assistant view
    • Team Assistant
    • Custom branding
    • Conversational AI
    • Task automation
    • AI Contextual Awareness
    • Curated source selection
    • 50+ source and CRM integrations
    • Data segments
    • Real-time data management
    • Advanced security
    • PII filters for user queries
    • Strict user profile separation
    • Managed AI model switching
    • Insights in conversations and users
    • Document quality assessment
    • Response quality report
    • A/B testing for components
    • Response sentiment analysis
    • User feedback mechanisms
    • 3 environments
    • €349.00 per additional environment
    • 25000 responses fair use limit
    • €0.04 per additional response
    • 3 per account ai segments
    • €99.00 per additional segment
    • 50 team members
    • €20.00 per additional team member
    • Online support
    • Priority support
    • 1:1 onboarding
    • Web component framework
    • Layered access control
    • Multiple development environments
    • Component versioning
    • Developer API

enterprise

Ask us

    • Unlimited web components
    • Classic AI assistant view
    • Large AI assistant view
    • Team Assistant
    • Custom branding
    • Custom components and assistants
    • Conversational AI
    • Task automation
    • Content suggestions
    • AI persona
    • AI Contextual Awareness
    • AI empathic self-service
    • Custom AI Actions
    • Curated source selection
    • 50+ source and CRM integrations
    • Data segments
    • Real-time data management
    • Audience-based access and delivery
    • Confidentiality blocklist
    • Automated topic detection
    • Dictionary management
    • Advanced security
    • PII filters for user queries
    • Strict user profile separation
    • Managed AI model switching
    • PII filters for data ingestion
    • Insights in conversations and users
    • Document quality assessment
    • Response quality report
    • A/B testing for components
    • Response sentiment analysis
    • User feedback mechanisms
    • 3 environments
    • €249.00 per additional environment
    • 50000 responses fair use limit
    • €0.03 per additional response
    • 5 per environment ai segments
    • Tiered pricing per additional segment
    • Custom team members
    • Custom per additional team member
    • Custom group discounts
    • Online support
    • Priority support
    • 1:1 onboarding
    • Web component framework
    • Layered access control
    • Multiple development environments
    • Component versioning
    • Developer API

Frequently asked questions

Have a different question and can’t find the answer you’re looking for? Reach out to our support team by sending us an email and we’ll get back to you as soon as we can.

Subscriptions have a minimum initial term of 13 months, including a one-time, free pilot phase during which they can be canceled without payment obligation. After the successful completion of the pilot phase, the full subscription term will be invoiced.

Our subscriptions are practically flat fee. They contain several fair use limits, though. This is because usage is equal to cost for us, and we would like to avoid the situation where we make a loss.

A conversation is essentially a user session, in which a user sees and interacts with the conversational components, either by messaging or in any other way.

A response means that a user directly interacted with the messaging component, resulting in the AI returning a message. This message is what we call a response. It is more or less equal to one of your users asking a question, possibly saving you a churned user or a customer support ticket.

You can always reach out to us via chat, book a short call using the "Contact sales" button, or send an email to sales@unless.com. We're happy to discuss your use case and answer any additional questions you might have.

Of course! We are happy to discuss your requirements and come up with a custom plan that works for you and your organization. This can include custom integrations, components, plugins as well as bigger projects you might have in mind.

Ask your question

What Zorgdomein says

"As a healthcare service prioritizing patient care and privacy, we chose UNLESS as the obvious solution. The impact was immediate: following a seamless integration, patient self-service surged within weeks."

Reach out for a personal demo

Benefit from AI today

Our sales team is always happy to see which plan or features suit your business best.

Contact sales